The Training Struggle

Not enough time, money, or people don’t stay long enough…

Mia is the CEO and founder of a small local delivery service. Her business grew during the pandemic as more people began using home delivery, and she doubled her staff to keep up with the demand. But recently, she’s been receiving customer complaints about inconsistent service and missed orders. Mia realizes that many of these complaints could be corrected if her employees all followed the same procedures — but she can’t spare the time or the resources to find a solution.

Julio is an office manager and during the pandemic, his staff worked remotely. Now they’ve transitioned to a hybrid workforce and some remote staff are feeling left out of meetings and important decisions. Worse, the annual mandatory training is due, and the facilitator is no longer with the company. Julio began researching Learning Management Systems (LMS), but quickly became overwhelmed by the choices: Even if he could choose an LMS, who would manage it? Where do the courses come from?

Can you relate to these scenarios? Has your company faced similar challenges?

Small businesses often struggle to supply training for their employees — A recent study found that although over 90% of small business owners saw the value in training and investing in their employees, less than half had training programs in place.

And it’s no surprise why: The Covid-19 pandemic and the Great Resignation that followed amplified the significant challenges small business already faced when trying to upskill their teams. In fact, small business owners listed employee recruitment and retention as one of their top challenges in 2021. This is supported by 2022 surveys of women, millennials, and Gen Zs who all listed learning and development opportunities as a top priority when choosing a new employer or as a factor in staying with an existing employer. When organizations have gone as far as they can to compete on salary and benefits, investing in professional development can be a winning factor in the competition for talent.

Learning Management Systems (LMS) provide a consolidated platform to house, track, and manage learning and employee development. As Mia and Julio discovered, the decision to implement an LMS is not an easy process. The transition to a remote workforce has led to explosive growth in LMS options — and the abundance of options and associated costs can be overwhelming to organizations already struggling with day-to-day operations. Many small businesses do not have the resources to accommodate the full-time responsibility of managing the system and designing courses or learning development paths.

So, what’s a small business to do?

Find someone who is already doing this at scale who can provide a seamless solution. H2L is here to help! As a one-stop HR training solution, H2L makes it easy for organizations to provide impactful learning experiences without the expensive up-front investment of time, money, and resources that other LMS solutions require.

H2L is a highly customizable, scalable, and affordable learning platform. Our team of instructional designers and human resource professionals have done all the research for you, building our LMS on an award-winning platform known for its ease of use. We’ve curated over 3,200 courses on topics ranging from general business skills to interactive software training (Download our sample course list here).

Available at two different levels, H2L’s straightforward pricing ensures that your team will get what they need, without the logistical headache. All courses and tools are available at two tiers of customization, allowing for flexibility with the branding of the system your team sees. H2L provides real solutions for small businesses.

Ready to learn more or see a demo? Contact us today!

References:

Blackman, Andrew. How to Make a Great Employee Training Plan (For Small Business). Envatotuts+. https://business.tutsplus.com/tutorials/how-to-make-an-employee-training-plan--cms-29299.

Deloitte Women @ Work 2022 Global Study (2022). www2.deloitte.com/content/dam/Deloitte/global/Documents/deloitte-women-at-work-2022-a-global-outlook.pdf.

Heitman, Stephanie. 16 Common Small Business Challenges (+How to Overcome Them). LOCAliQ. https://localiq.com/blog/small-business-challenges/.

Franceschin, Tomas. The Challenge of Employee Training for Startups and Small Businesses. Edu4me. http://edu4.me/en/the-challenge-of-employee-training-for-startups-and-small-businesses/

The Deloitte Global 2022 Gen Z & Millennial Survey (2022). www2.deloitte.com/content/dam/insights/articles/glob175227_global-millennial-and-gen-z-survey/Gen%20Z%20and%20Millennial%20Survey%202022_Final.pdf.

Thompson, Steve. Top Small Business Challenges in 2022 (January 3, 2022). E-marketing Associates. https://www.e-marketingassociates.com/blog/top-small-business-challenges-in-2022